Tanglefoot Veterinary Services Ltd. is a full service mixed animal practice offering a full spectrum of preventative, surgical and medical care. Owned and operated by Dr. Uli Helvoigt, Tanglefoot Veterinary Services has been offering care for our 4-legged friends in Cranbrook and surrounding area since 2009 and moved to our current location in 2015. In addition to Dr. Helvoigt, our group of truly caring veterinarians includes Dr. Holly Munro, Dr. Joanna Kouwenberg, Dr. Meryam Shillingford and Dr. Jasmine Hardy. All of our exceptional staff work with the goal of providing compassionate animal care combined with excellent client service.more...See more text
In short this is the WORST vet clinic I have ever been to. If you have a cat then stay away from this place.
They run this place like a dictatorship, you have no say in your pets care, in fact it’s likely you won’t see or talk to the vet at all. They expect you to leave your pet there all day even if your pet has extreme anxiety at the vet or they will happily make you wait 3hrs past your appointment and get mad at you for complaining about the wait.
Much more to say but no room.
The staff at Tanglefoot showed nothing but sincere empathy for our Skippy, right from his fatal diagnosis to his sad heartbreaking end, one short week later. Thank you Dr. Uli Helvoigt, and your team, for your expertise and your loving care for our fur baby. We were so fortunate to have you help us through this heart wrenching time.
I don't have the words to say how amazing this clinic is.
Our 13 year old family dog was dying and we had to ease her suffering. Tanglefoot came to our house so that she could die in her home with her family around her and eased her suffering. Afterwards my family and I were too distraught to bring her to her final resting place but the two vets from Tanglefoot assisted with this in their bare socks and they brought Jessie to an area I had prepared in the yard and laid her to rest for us.
They have my thanks and I will always be thankful for their assistance, they went above and beyond anything I've ever seen a vet clinic do.
