Construction, or more directly, destruction for Heritage Harley-Davidson began in August, 1995. Somehow, in the space of three months we managed to get the interior of our dealership down to a shell and build it back up to what may be seen today. We had our invitational opening on October 28, 1995. We sold thirteen motorcycles on our official opening day, October 29. We opened our dealership with five staff and managed to get by with that number until Spring. We opened with the philosophy of "doing our utmost to assist customers to enjoy their motorcycling experience". We guide our staff through educational opportunities and immersion in our team culture to get us all working toward that ultimate goal of exceeding customer yearly updates. We send front end team members to yearly sales, marketing, and display seminars in Vancouver, also, we send groups to HD University for sales and management training. The difference is clear, come on in and let us help you create your own Heritage.more...See more text
Excellent service people that go the extra mile to accommodate the riding fraternity... My difficulty in obtaining replacement keys for my FXDS was quickly resolved.. I was greeted in a very courteous manner by phone, and the receptionist indicated that the parts department was extremely busy..A parts person did return my call and was most appologetic for the delay...The display area is massive, with a real open expansive feeling..Tons of displays, accessories and parts are evident....The location of the business could not be improved...I do believe that the owners have a real winner here and with the excellent staff, there is nowhere to go but up..........