Derand Motorsports
3.3/5
Details
Information
Reviews
Location

Products and Services

  • Hid Zennon lights,
  • Gas Scooters,
  • E Bikes(Electric Bicycles),
  • Bike Racks,
  • Car Audio,
  • Kid,
    • Car Alarms,
    • Electric Scooters,
    • Car and Truck Accessories,
  • more...
  • less...

Brands Carried

  • Extang,
  • Cpi Scooters,
  • Alpine Car Audio,
  • Hawk Truck Caps,
  • Kimpex,
  • Gamma,
    • hidden hitch,
    • Pgo Scooters,
    • Pitster Pro Dirt Bikes,
    • Clarion Car Audio,
    • Viper Starters,
    • Orian Car Audio,
    • Kicker Car Audio,
    • Daymark,
    • Motorinno Scooters,
    • Viper Alarms,
    • Igo E Bikes,
    • Draw-tite Hitches,
    • Autostart,
    • Polaris E Bikes,
    • Kymco Scooters,
    • Bak Industries,
    • Tao Tao Atv's,
    • Llumar Window Tinting,
    • Ecolo-cycle Scooters,
    • Compustart,
    • Bell Helmets,
    • Back Rack,
    • Jl Audio,
    • Undercover,
    • Velec-ebikes,
    • Weathertech,
    • Swagman Bike Racks,
    • Gio Bikes,
    • Emmo Scooters,
    • Thule Bike Racks,
    • Stella Scooters,
    • Clifford,
  • more...
  • less...

Specialties

  • Car Alarms,
  • Car Audio,
  • Remote Car Starters,
  • Tonneau Covers,
  • Bike Rack,
  • Trailer Hitches,
    • Truck Caps,
    • Kid's Atv Quads,
    • E Bikes and Scooters,
    • Window Tinting,
  • more...
  • less...

Languages Spoken

  • English,
  • French,
Location
1231 Newmarket St, Ottawa, ON K1B 5N6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Methods of Payment:

Ratings & Reviews - Derand Motorsports

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3.3/5
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    RickyR645
    By

    Very poor customer service.

    had my windows tinted and requested that my windows had to be legal in Quebec. I was informed that I would be OK with the tint selected. I was stopped by police officer, my windows were NOT legal. I contacted Derand and employee1 replies: "By law in north America, you are not allowed any tint on the 2 front windows, that is the actual law written. " -both governments (Ontario/Quebec) website state that it is legal. Continued: "When we tint cars we specifically specify that tint is not legal on the 2 fronts but what they tolerant is 35% but most of the people get away with 25%..." why put 35% on mine, knowing I already had a slight factory tint? Employee2: "on the bill it says tint is illegal period, any aftermarket accessories sold by Derand may not be street legal, it is the customers responsibility to determine that", he also stated: "so you’re trying to say if i sell you an aftermarket exhaust and i say its legal and you get a ticket for the exhaust that it’s my fault and i should be paying the ticket? Doesn’t make any sense, no" he's implying he can say whatever he wishes to a customer and then just because the final bill of sale says another thing it's OK. As a costumer I expect them to inform me properly, they claim to be the professionals, not me. When I spoke with the owner he also indicated he was not aware of the laws as he asked why I had removed the tint on both sides of the front windows? I explained that it was the law that both front windows be no less than 30% (as indicated on the government website) he replied with "No it isn't". The owner stated that they installed 35% in the front and with the 15% factory tint it would be bring me in the 19% range, so basically agreeing that they made my vehicle illegal when I explicitly asked to have a legal tint. Their total lack of responsibility and disregard for customer service will not have me coming back.

    Are you the owner? Reply or Contact YP
    Grox21
    By

    Gemini Car Starter

    Thank you very much Andre for reprogramming Moms' car starter. It must have become inoperable when she recently had an oil change. In and out in under 5 minutes and no charge! You rock buddy! Oh, ya. Mom thanks you too

    Are you the owner? Reply or Contact YP

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